Reshaping Emergency Medicine to improve clinical outcomes and enhance patient experience
Trier Medical was founded by Emergency Department professionals to improve Emergency Department (ED) operations by improving safety, communication, and efficiency in ED waiting rooms through innovative technology solutions.
The combined experience of Dr James Rippey and Dr Ovi Pascu ensured that their product, My Emergency Visit (MEV), was designed for the hospital staff who will be using it.
The goal is to improve waiting room safety. MEV enhances the safety and efficiency of EDs by enabling virtual care and better communication between patients and clinicians.
Transforming Emergency Care
MEV’s clinician portal integrates with existing hospital systems, supporting informed decision-making and enabling a more coordinated and efficient approach to patient care.MEV’s clinician portal integrates with existing hospital systems, supporting informed decision-making and enabling a more coordinated and efficient approach to patient care.
MEV provides real-time alerts to clinicians for signs of acute deterioration, allowing for timely interventions and improved patient safety. The platform also enables patients to instantly notify clinicians if their condition worsens.
Patients are kept informed of their expected wait times through real-time updates provided by the MEV app. This transparency helps reduce patient anxiety and uncertainty, making their waiting experience less stressful.
MEV synchronises patient information with the clinical portal, enabling open communication and enhancing both quality of care and overall ED efficiency.
Key Challenges
Through extensive research and in-depth analysis, Imminently has identified the critical pain points that organisations face in achieving workforce compliance. These insights highlight the need for transformative solutions to address systemic inefficiencies and risks inherent in traditional compliance management.
Reduced Triage Time
Achieved a 30%+ reduction in hospital ramping within 1 month of operation. This means faster, more efficient care for everyone.
Enhanced Patient Safety
Clinicians receive instant notifications on any signs of patient deterioration, ensuring timely interventions and reducing the risk of adverse outcomes in crowded waiting rooms.
Improved Communication
Integrates with existing hospital systems, streamlining the flow of information and reducing the need for patients to repeat their medical history.
Scalable and Secure
Easily scaled across hospital networks, with a robust backend deployed on the hospital’s preferred cloud, ensuring data security and compliance.
Patient Process
The patient provides their details and symptoms via app
Patient-supplied photos help to identify the patient, and give more information on their condition
Supply background by answering further questions whilst waiting
Receive in-app (push) and SMS notifications from the hospital
Clinician Process
Manage and triage new patient admissions
Nurses observe patient vitals and status
Developed in conjunction with North Metro Health Services & Department of Health WA
Solution Highlights:
- Hosted as a dual-tenancy on Microsoft Azure, offering real-time triage updates
- Customised HL7 integration tailored to WA Health’s specific needs
- Stringent data and clinical safety protocols to meet the highest security and privacy standards
- Designed for scalability, ready for adoption across Australia and beyond.
Transforming Emergency Care
Emergency Care Navigation Centre launched at Sir Charles Gairdner Hospital marking a significant leap forward in emergency medicine. With plans to expand this technology to Fiona Stanley Hospital and beyond, Trier Medical’s approach exemplifies how leveraging technological advancements can revolutionise healthcare, promising a more efficient and seamless experience for patients and clinicians across the nation.
Trier Exclusive on 9 News
Trier Medical’s My Emergency Visit (MEV) app has been a game-changer for emergency triaging. Its deployment at Sir Charles Gairdner Hospital has impressively cut ambulance ramping by 49%, a significant milestone that is a testament to the team’s dedication and the transformative impact of this technology.
