Trier was founded by emergency department professionals hoping to improve the information collection process for patients visiting the ED, making it safer and faster.
The founders attempted to build an app with a small budget, and an even smaller team. With a complex technical, political, and stakeholder landscape, they encountered challenges in progressing their idea further.
Trier knew it needed to scale, and to be ready for the strict regulatory and security requirements that hospitals demand. They had a brilliant idea, but didn’t know how to execute a scalable version of their platform that would be clinically safe.
Trier reached out to Imminently to fuel their idea, improve their technical platform and rapidly bring it to market.
Trier partnered with Imminently to accelerate the realisation of their vision. This involved a holistic approach, including refining the patient and clinician experience, aligning with user expectations, establishing branding and messaging, setting up corporate functions, shaping the product roadmap, and implementing a production-ready platform.
Leveraging Imminently’s Methodology, Trier swiftly transformed their concept from a basic application into a fully-fledged platform tailored for the intricacies of hospital environments. The team overhauled the technical approach, implemented a comprehensive service design strategy, redesigned user experiences, redeveloped the entire application, conducted user testing, and successfully deployed it in a hospital setting with 24×7 support operations – all accomplished in under 12 weeks. This process also involved effective stakeholder management, engaging with key executives from the hospital and government.